TL1302Z Laminator Recall

- CPSC Press Release

What is Covered in the Recall?

The TL1302Z laminator is light gray/white with gray accents, and the word “Scotch” is printed in gray on the front. The laminating slot is approximately 13 inches wide and there is a carrying handle on the right side of the machine when viewing from the front. The model number, TL1302Z, is located on the sticker on the bottom of the laminator and can also be found on the product packaging.

How to Participate in the Recall

Option 1
Submit an Online Form
In order to begin processing your refund request, we ask that you please complete the following steps:

1. Unplug your laminator.

Before taking any further action, make sure the laminator is unplugged from the electrical outlet.
Step 1
2. Confirm that your laminator is included in the recall.

Confirm that your laminator is impacted by the recall – it must have the model number TL1302Z on the sticker on the bottom of the laminator.

If your laminator model number is TL1302Z, please continue with the steps below.

If your laminator model number is TL1302, please use this form: https://www.scotchbrand.com/3M/en_US/scotch-brand/tl1302-laminator-recall/

If your laminator model number is TL1302X, it is not subject to any recalls.
Step 2
3. Cut the cord.

Once you have confirmed you have an impacted TL1302Z and the laminator is unplugged, carefully cut the power cord of the laminator.
Step 3

4. Submit the online recall registration form.

Complete and submit the online recall registration form below.

5. Watch for your case number.

After submitting the form, you will receive an email with your 8-digit case number. The email will also ask you to upload photos of your laminator and, if available, your proof of purchase.

6. Write your case number on the laminator.

Using a permanent marker, write your 8-digit case number on the bottom of the laminator. A black marker is preferred. Please make sure the case number is easy to read in a photo.

7. Take the required photos.

Please provide the following images:

A. One photo showing the bottom of the laminator, including the sticker indicating the model number TL1302Z, the 8-digit case number, and the cut cord in the same picture.
Step 7A
B. One close-up photo showing the sticker indicating the model number TL1302Z and the 8-digit case number.
Step 7B

8. Upload your photos and proof of purchase.

Upload both images and, if available, your proof of purchase. If you no longer have proof of purchase but have a laminator included in the recall, please follow the steps provided and if you are eligible, we will process your refund.

Please hold on to your laminator and the cut cord until we confirm that we have received all required items for your refund.

Online Submission Form

All fields are required unless indicated optional

First Name:

First Name
Last Name
Phone Number
Email Address
Confirm Email Address
Mailing Address
Address Line 2 (Optional)
City
State/Province
Zip/Postal Code
Model Number (located on the sticker on the bottom of the machine)
The information you provide on this Contact Us form will be used to respond to your request and as further described in our Internet Privacy Policy.

Please be aware that this information (including the original and the subsequent reply) may be transferred to a server located in the U.S. for metrics and storage. If you do not consent to this use of your personal information, please do not use the Contact Us system.
Submit

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Option 2

If you do not have any way to take a photo, need additional information, or prefer to request a refund by phone, please call us.

3M Customer Service
1 (800) 772-43371
8:00 a.m.–4:30 p.m. CT, Monday through Friday